Get help with your Pixel phone

You can get help with your phone in several ways:

For immediate help, visit the Pixel Phone Help Centre and find answers to the most common questions.
You can also visit the Pixel community or ask your question to our X (formerly Twitter) account @MadeByGoogle.
If you’re experiencing an urgent issue, you can contact us directly and we’ll try to get back to you as soon as possible.

Important: You're using a custom Android version. If these steps don't work for you, check with your device manufacturer.Important: Some of these steps work only on Android 8.0 and up. Learn how to check your Android version.

Talk to us

Important: If you don't see the contact options, try changing to the local language.

Open your phone's settings app.
Tap Tips and support.
Tap Contact us.
Enter info about your issue.
Tap Next step Chat.
Tip: If you don't see this option, it could be outside local opening hours. Tap Show hours.

Open the Pixel phone Help Centre.
At the bottom of any page, under 'Need more help', select Contact us.
Tip: If you don't see 'Contact us', check back during local opening hours.
Enter info about your issue.
Select Next step Chat.

You can ask questions and share answers with other Pixel device owners. You can also give us feedback on Pixel device features.

Tweet to @MadeByGoogle about your phone.

When you check or change a setting on your phone, you can get help with that setting.

Open your phone's Settings app.
Tap the setting.
Tap Help .
- If you don't see 'Help', you're running a different Android version. Tap More .

To discover what you can do with your phone, and learn how to troubleshoot issues:

You can also visit the Pixel Phone Help Centre from any device using a browser, such as Chrome or Firefox.

Tip: To find a setting instead of information, open your settings app and tap Search .

Pixel phones get telephone or online support for at least as long as they get security updates. Find out when you'll get updates on Pixel phones.