To troubleshoot battery and performance problems on Pixel 7a and earlier, including Pixel Fold, you can use our self-help flow.
Fix battery or performance issues
If your phone's battery life seems poor or short, it could be that a downloaded app uses too much battery. You can adjust your phone settings to help its battery last. To fix battery drain, use the steps below.
Important: Some of these steps work only on Android 9.0 and up. Learn how to check your Android version.
The Pixel battery continuously learns your behaviors and optimizes itself based on your most recent app usage. When you se…
Read more Learning Center
-
Fix battery drain problems on a Pixel phone
-
Fix Bluetooth problems on your Pixel
To troubleshoot Bluetooth problems, you can use our self-help flow. Fix your Bluetooth issue If your car or Bluetooth accessory isn’t connecting to your phone, try the solutions below. Important: You're using a custom Android version. If these steps don't work for you, check with your device manufacturer.Important: Some of these steps work only on Android 8.0 and up. Learn how to check your Android version. Step 1: Check Bluetooth basics Turn Bluetooth off and then on again. Learn how to turn Bluetooth on and off. Confirm that your devices are paired and connected. Learn how to pair and connec…Read more -
Clean your Pixel phone
Wiping your Pixel phone clean can help protect it from stains and wear. You can also disinfect your Pixel phone with household disinfecting wipes. For your Pixel phone's materials and design details, see the tech specs. Important: Avoid getting moisture or soap in openings, like the USB-C port. Don’t use bleach. For Pixel Fold: When cleaning your device, never pick at the edges or attempt to remove the protective film as doing so can harm the foldable display. Wipe your phone clean Turn off and unplug your phone. With a soft, lint-free cloth, gently wipe off your phone. For most: Streaks, smud…Read more -
Fix your Camera app on your Pixel phone
To troubleshoot camera problems, you can use our self-help flow. Fix your camera issue Important: Pixel phones have a larger camera that uses additional components to focus quickly. If you shake the phone, the camera may make a slight rattling noise. This is normal and expected behavior. On Pixel 6, you may hear it on the main camera. To get camera help, activate Google Assistant on your Pixel 8 and Pixel 8 Pro and say, "I'm having issues with my camera." Learn more about Pixel support on Assistant. Step 1: Clean your camera's lens & laser Important: You're using a custom Android version. If t…Read more -
Fix a Pixel that freezes or won't respond
Try the following steps if your phone: Freezes Stops responding Is stuck with the screen on After each step, restart your phone to see if it fixed the issue. Important: You're using a custom Android version. If these steps don't work for you, check with your device manufacturer.Important: Some of these steps work only on Android 8.0 and up. Learn how to check your Android version. Restart your phone If your phone is frozen with the screen on, hold down the power button for about 30 seconds to restart. Troubleshoot your phone Check for Android updates Open your phone's Settings app. Near the bo…Read more -
Pixel Phone Learning Center
Welcome to the Pixel Phone Learning Center. Here, you can learn how to set up your new Pixel Phone and get the most out of your new device. Get started with Pixel Set up your Pixel phone Switch from an iPhone to a Pixel phone Switch from an Android to a Pixel phone Transfer data & restore from a backup Get your messages on your Pixel phone Set up a child account on a Pixel phone Insert SIM Card Set up an eSIM Set up Face Unlock Set up Fingerprint Unlock Set up accessibility shortcuts Explore your Pixel phone Get around on your Pixel phone Change settings quickly on your Pixel phone Find & move…Read more