Using the SAML 2.0 standard, you can configure single sign-on (SSO) for a number of cloud apps. After you set up SSO, your users can use their Google Workspace credentials to sign in to an app using SSO.
Use SAML to set up SSO for Adobe Acrobat Sign
You must be signed in as a super administrator for this task.
Before you beginBefore you begin, sign in to your Adobe Acrobat Sign account and submit a support request to enable your organization’s domain in Adobe Acrobat Sign. In the support request form, let them know that you would like to enable SAML via Google. Before proceeding, wait for Adobe Acrobat Sign to notify you that the domain has been enabled.
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Sign in to your Google Admin console.
Sign in using an account with super administrator privileges (does not end in @gmail.com).
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In the Admin console, go to Menu
Apps
Web and mobile apps.
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Click Add app
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For Enter app name, enter Adobe Acrobat Sign.
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In the search results, point to Adobe Acrobat Sign and click Select.
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In the Google Identity Provider details window, for Option 2: Copy the SSO URL, entity ID, and certificate:
- Next to SSO URL, click Copy
and save the URL.
- Next to Entity ID, click Copy
- Next to Certificate, click Copy
You need these details to complete the setup in Adobe Acrobat Sign.
- Next to SSO URL, click Copy
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Click Continue.
- On the Service provider details page, edit the ACS URL, replacing {uniqueid-provided-by-sp} with the Unique ID of your Adobe Acrobat Sign account and click Continue.
- In the Attribute Mapping window, click Select field and map the following Google directory attribute to its corresponding Adobe Acrobat Sign attribute:
Google directory attribute Adobe Acrobat Sign attribute Basic Information > Primary Email emailAddress -
(Optional) To add additional mappings, click Add Mapping and select the fields that you need to map.
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(Optional) To enter group names that are relevant for this app:
- For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
- Add additional groups as needed (maximum of 75 groups).
- For App attribute, enter the groups attribute name of the corresponding service provider.
Regardless of how many group names you enter, the SAML response includes only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping.
- Click Finish.
- Open an incognito browser window, go to the Adobe Acrobat Sign login page and sign in with your Adobe Acrobat Sign administrator account.
- Go to Account
In Adobe Acrobat Sign, you have 2 ways to configure SAML for your users:- SAML Allowed: Users may authenticate through Google without a password, or directly to Adobe Acrobat Sign with their credentials.
- SAML Mandatory (Recommended):Users may access Adobe Acrobat Sign through Google. This is the most secure method.
- Select a SAML mode that best meets your needs.
- (Optional) Select the User Creation option.
- Populate the following fields with the information you obtained from Google in Step 1:
- IdP Certificate—Use the Certificate you downloaded.
- IdP Entity ID—Use the Entity ID you copied.
- IdP Login URL—Use the SSO URL you copied.
- Click Save Changes.
Before you begin: To turn a service on or off for certain users, put their accounts in an organizational unit (to control access by department) or add them to an access group (to allow access for users across or within departments).
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Sign in to your Google Admin console.
Sign in using an account with super administrator privileges (does not end in @gmail.com).
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In the Admin console, go to Menu
- Click Adobe Acrobat Sign.
- Click User access.
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To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.
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(Optional) To turn a service on or off for an organizational unit:
- At the left, select the organizational unit.
- To change the Service status, select On or Off.
- Choose one:
- If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
- If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
Note: Learn more about organizational structure.
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To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access.
- Ensure that the email domain of your Adobe Acrobat Sign user accounts matches the primary domain of your organization’s managed Google Account.
Adobe Acrobat Sign supports both identity provider-initiated and service provider-initiated SSO.
Verify identity provider-initiated SSO
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Sign in to your Google Admin console.
Sign in using an account with super administrator privileges (does not end in @gmail.com).
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In the Admin console, go to Menu
- Click Adobe Acrobat Sign.
- In the Adobe Acrobat Sign section, click Test SAML Login.
The app should open in a separate tab. If it doesn’t, troubleshoot the error message and try again.
For details on troubleshooting, go to SAML app error messages.
Verify service provider-initiated SSO
- Close all browser windows.
- Go to the Adobe Acrobat Sign login page and sign in with your Adobe Acrobat Sign administrator account.
- Click Adobe Acrobat Sign.
- Enter your Google Workspace email address and click Adobe Acrobat Sign.
You should be redirected to the Google sign-in page. - Select your account and enter your password.
After your credentials are authenticated, the app should open.
Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.
