Learn more about refund policies and request a refund for pay-per-view events purchased from your account.
Request a refund for a movie or TV show on YouTube
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Pay-per-view event refund policies
- You can request a refund up until the scheduled start time of the event.
- If your refund is approved, you'll get a confirmation on the next screen. We'll remove access to the event and your money will be returned within the refund timelines listed here.
Request a refund for a pay-per-view event
On your computer:
- Go to youtube.com/purchases.
- Click Refund next to the item that you would like refunded.
- Click Request refund.
If you're billed by Google Play, you'll be redirected to a form and asked to answer a few questions about your purchase. Add the required details and click confirm to submit your request.
Once you submit your refund request, you'll get an email confirmation.