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Our software update is being released in phases. New features will gradually roll out across all regions. Stay tuned for updates.

Help prevent static electricity on phones and accessories

Static electricity can build up on devices such as your earbuds or phone. It causes what feels like a small electric shock.

Help prevent static

  • Wear natural fabrics, such as cotton. Keep your devices from rubbing against synthetic fabrics, such as nylon or polyester.
  • If you’re indoors, use a humidifier.
  • Moisturise dry skin.

What causes static

Static can build up and cause a shock when:

  • The environment is dry, windy or cold
  • Your earbuds or phone rub against certain materials

Static electricity is normal. It doesn’t mean that there’s anything wrong with your devices or accessories.

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