When you need your Pixel phone or Pixel Tablet fixed, you’re no longer limited to walk-in and mail-in options.You can repair these devices by yourself.
Tip: It’s recommended that only users with relevant technical experience repair their devices.
Get genuine spare parts
To fix a Pixel phone or Pixel Tablet yourself, you can get genuine Google parts from iFixit.
Availability:
- Devices: Pixel 2 and later, Pixel Fold, and Pixel Tablet
- Locations: US, UK, Canada, Australia, and European countries or regions where Pixel phone and Pixel Tablet are available
Buy repair fixtures & tools (Pixel phone only)
You can get common repair tools from your online or local repair store or retail outlet. You can also purchase professional repair fixtures and tools at Shyft Services. Shyft Services is a trusted distributor that sells existing Pixel tools and fixtures used by our authorized service providers, now available to all consumers and repairers.
Availability:
- Devices: Pixel 8 and later, including Fold
- Locations: US
Use repair manuals (Pixel phone only)
Important:
- If you try to fix your device without any relevant technical experience, you can hurt yourself or damage your device. We recommend that only users with relevant technical experience attempt to make repairs themselves.
- If you choose to perform self repair, you agree to assume the risk associated with such repair.
- If you can’t fix your device by yourself, have it fixed by an independent professional repair partner or a user with technical experience.
To service or fix the issues with your device, you can refer to repair instructions on the Pixel repair manuals. You can get these step-by-step instructions:
- Fix a damaged Pixel device with genuine parts.
- Assemble or disassemble your Pixel device.
- Remove and replace parts.
- Extend the life of your device and save resources.
The manual also includes a table of compatible devices and types of repairs.
Find and download repair manuals for your device.
Availability:
- Devices: Pixel 6a and later
- Languages: English and French
Use diagnostics & software tools
Before and after a repair, you may want to diagnose your device’s functionality. To perform diagnostics on your Pixel phone or Pixel Tablet, access the Pixel Repair Diagnostics App.
The Pixel Repair Diagnostics App is built into every Pixel phone and Pixel Tablet. It’s designed to help assess the functional health of your phone.
To launch the app, refer to these guides:
- Download the Pixel Diagnostic Tool User Manual
- Download the Pixel Tablet Repair Diagnostics User Manual
Availability:
- Devices: All Pixel phones and Pixel Tablets (English only)
- Languages: English
- Make sure that your Pixel phone is connected to the internet.
- Open your Phone app
.
- Tap dial pad
.
- Dial the following: *#*#7287#*#*
- Follow the on-screen instructions.
- Tap Confirm.
- To update your OS and calibrate the Under-Display Fingerprint Sensor (UDFPS), go to:
.Tip: If you encounter problems with the calibration of your UDFPS, refer to the troubleshooting tips found when you follow the steps to Connect your Pixel.
- Go to Google Pixel Update and Software Repair.
- Click Diagnose your device (Tablet only).
- Follow the on-screen instructions:
- Enter repair mode. Learn how to enter repair mode.
- Connect your Pixel Tablet to your computer with a USB cable.
- Click Activate Tool.
- Confirm Wi-Fi connection.
- Click OK to acknowledge diagnostic availability.
Get professional repair assistance
If you don't want to fix your Pixel device yourself, you can send or take it to an authorized repair provider. Learn how to get your Pixel device repaired.
If you decide to send your device in for repair, there are privacy preserving options:
Pixel Repair Mode: To facilitate repair and protect your privacy as a device owner, turn on Pixel Repair Mode before you do any repairs and diagnostics.
Availability:
- Devices: All Pixel phones (English only)
- Locations: US, UK, Canada, Australia, and European countries or regions where Pixel devices are available
For Pixel Tablet support, learn how to file a warranty claim.