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Our software update is being released in phases. New features will gradually roll out across all regions. Stay tuned for updates.

Two-year extended repair program for Pixel 5a (5G)

What issues may be covered

For any other issues with your phone, you can browse the Pixel Phone Help Center, visit the Pixel community, or ask your question to our Twitter account @MadeByGoogle.

Repair your phone

Important: When Google or an authorized service provider, like Asurion/uBreakiFix, receives your phone, they’ll ask about your issues and inspect your phone before starting the repair to verify that it’s eligible for this program.

Previous repairs

We contacted customers we believe may have been affected by this issue. If you purchased your device through Google Store, and experienced this issue before June 30, 2022 and paid for a repair, but didn’t receive an email from Google, please fill out this form.

You will need to include: 

  • Your name
  • Your email address
  • The phone’s IMEI
  • Proof of repair  

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