Where to find product information
Where to find product information
This guide includes the basic safety guidelines in the printed Safety, Regulatory and Warranty booklet that comes with your Pixel Stand (2nd gen). It also includes additional safety, regulatory and warranty information about Pixel Stand (2nd gen).
Safety and regulatory information: g.co/pixel/safety.
Warranty details for your country of purchase, including instructions for making a claim: g.co/pixel/warranty.
Comprehensive online help: g.co/pixelstand2/help.
Safety warnings
 |
WARNING: HEALTH AND SAFETY INFORMATION; READ BEFORE USE TO REDUCE THE RISK OF PERSONAL INJURY, DISCOMFORT, PROPERTY DAMAGE, INCLUDING DAMAGE TO YOUR PIXEL STAND (2ND GEN) ACCESSORIES OR ANY CONNECTED DEVICES, AND OTHER POTENTIAL HAZARDS. |
Handling
Handle your Pixel Stand (2nd gen) with care. You may damage the device if you disassemble, drop, bend, burn, crush or puncture your device. Do not use a Pixel Stand (2nd gen) with a damaged enclosure or some other form of physical damage. Using a damaged Pixel Stand (2nd gen) may cause overheating or injury. Don’t expose your Pixel Stand (2nd gen) to liquids, which can cause a short circuit and overheating. If your Pixel Stand (2nd gen) gets wet, do not attempt to dry it using an external heat source.
Pixel Stand (2nd gen) is designed to operate in a dry, indoor environment. Your Pixel Stand (2nd gen) is designed to work best in ambient temperatures between 0° and 35°C (32° and 95°F) and should be stored between ambient temperatures of -20° and 45°C (-4° and 113°F). Do not expose your Pixel Stand (2nd gen) to temperatures above 45°C (113°F), such as on a car dashboard or near a heating vent, as this may damage the Pixel Stand (2nd gen) or pose a risk of fire. Keep your Pixel Stand (2nd gen) away from heat sources and out of direct sunlight. If your device becomes too hot, disconnect it from its power source if it is plugged in, move it to a cooler place and do not use it until it has cooled. Your Pixel Stand (2nd gen) is designed to work best at an altitude of up to 3,000 m (9,842 ft).
Repair and service
Don’t attempt to repair your Pixel Stand (2nd gen) yourself. Disassembling the device may cause injury or damage to your device.
Contact customer service if Pixel Stand (2nd gen) isn’t working properly or has been damaged at g.co/pixelstand2/help.
Powering
Make sure that the power adaptor and Pixel Stand (2nd gen) are well ventilated when in use. Using damaged cables, power adaptors or powering when moisture is present can cause fire, electric shock, injury or damage to the Pixel Stand (2nd gen) or other property. Don’t power your Pixel Stand (2nd gen) when it’s wet. Avoid powering your device in direct sunlight.
When powering the device, make sure that the power adaptor is plugged into a power socket near the device and is easily accessible. Do not force this power adaptor and other plugs or power adaptors to a power socket if space is not sufficient to accommodate both. When disconnecting the power adaptor from a power socket, pull on the adaptor, never the charging cable. Don’t twist or pinch the cable, and don’t force a connector into a port. Before attempting to power up, make sure that the power adaptor, cable connector and the device’s input power port are dry and clear of any objects.
This product must be used with a certified AC adaptor with limited power source (LPS) output per IEC 60950-1 and/or PS2 classified output per IEC 62368-1, rated: 20 Volts 2 Amp; 15 Volts 2.67 Amp; 12 Volts 2.25 Amp; 9 Volts 3 Amp; 5 Volts 3 Amp; or some combination thereof. This device comes with an AC adaptor that has appropriate certifications. Only power this product with the included power adaptor and cable or compatible accessories, which are available on the Google Store or at Google-authorised resellers (look for Google’s 'Made For' badge). Failure to use compatible accessories can cause fire, electric shock, injury or damage to the Pixel Stand (2nd gen) and the accessories.
Wireless charging
Your Pixel Stand (2nd gen) may charge any Qi-certified power receiver or phone. Do not place metallic or magnetic foreign objects between the wireless charger and the power receiver or phone, as this could cause heating of the foreign object or cause the device not to charge properly. Examples of these objects include coins, jewellery and credit cards. If using a phone case that is metallic or magnetic, remove the case prior to wireless charging as this may cause the device or charger to overheat or cause the device not to charge properly.
Prolonged heat exposure
The Pixel Stand (2nd gen) and its power adaptor generate heat during normal operation and comply with applicable surface-temperature standards and limits. Avoid prolonged skin contact when the device is in use or powering because exposing skin to hot surfaces for a long period of time may cause discomfort or burns. Do not sleep on or with your device or its power adaptor, or cover them with a blanket or pillow. Be aware of this issue if you have a physical condition that affects your ability to detect heat against your skin.
Child safety
This device is not a toy. Your Pixel Stand (2nd gen) may contain (or may come with) small parts, plastic, glass or metal elements, and parts with sharp edges that may cause an injury or create a choking hazard. Children have strangled on cords and cables. Keep the Pixel Stand (2nd gen)’s cords and cables out of the reach of children (more than 1 metre/3 feet away) and do not allow them to play with the Pixel Stand (2nd gen) and its accessories. They could hurt themselves or others, or could accidentally damage the Pixel Stand (2nd gen).
Disposal, transportation and recycling
Dispose of and transport your device and accessories according to local environmental and transportation regulations. Do not improperly transport them or dispose of them in normal household waste. Improper disposal or transport may lead to fire, explosion and/or other hazards. For more information on recycling your device and accessories, visit g.co/HWRecyclingProgram.
Environmental restrictions
To prevent damage to your Pixel Stand (2nd gen) parts or internal circuits, do not use or store the device or its accessories in dusty, smoky, damp or dirty environments, or near magnetic fields. Keep it away from heat sources and out of direct sunlight. Do not leave your Pixel Stand (2nd gen) inside a vehicle or in places where the temperature may exceed 45°C (113°F), such as on a car dashboard, window sill, near a heating vent or behind glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time. This may damage the Pixel Stand (2nd gen), overheat the battery or pose a risk of fire or explosion.
Radio frequency exposure
This device has been evaluated and meets the applicable regulatory requirements for exposure to radio waves and is designed and manufactured not to exceed the permissible radio frequency (RF) exposure limits.
To comply with applicable RF exposure compliance requirements, a distance of at least 20 cm should be maintained between the antenna of this device and persons during device operation.
LEDs
The LEDs visible on your device are safe under reasonably foreseeable conditions per the requirements in IEC 62471. However, it is recommended that you do not direct the LEDs at anyone’s eyes.
Proper handling and usage
Follow these guidelines when using, storing or cleaning your Pixel Stand (2nd gen):
Operating temperature
Do not use the Pixel Stand (2nd gen) at ambient temperatures lower than 0°C (32°F) or higher than 35°C (95°F). If the interior temperature of the device exceeds normal operating temperatures, you may experience reduced performance or functionality while the device tries to regulate its temperature. You may not be able to use the device while it regulates its temperature. Move the device to a cooler (or warmer) location and wait a few minutes before attempting to use it again.
Care and cleaning
Unplug the Pixel Stand (2nd gen) and power adaptor before cleaning, during lightning storms or when unused for extended periods of time. Do not clean your Pixel Stand (2nd gen) while it is powered as this may cause injury or damage to your device. Avoid solvent and abrasive material that may cause damage to the product surface. Do not use any chemical detergent, powder or other chemical agents (such as benzene) to clean the Pixel Stand (2nd gen) or accessories.
To clean your Pixel Stand (2nd gen) we recommend gently wiping it with a soft, lint-free cloth. Use a dry cloth for streaks, smudges or dust, and a slightly damp (not wet) cloth for colour transfers such as from makeup or a new pair of jeans. For stains and grime, use ordinary household soap or bleach-free cleaning wipes.
To disinfect your Pixel Stand (2nd gen), you can use ordinary household disinfecting wipes or 70% isopropyl alcohol-based wipes. Don’t use wipes that have bleach.
Water resistance
This device is not water resistant. Liquid damage voids the warranty. Don’t expose your Pixel Stand (2nd gen) to liquids, which can cause a short circuit and overheating. The power adaptor is not water-resistant and should not be exposed to liquids.
Service and support
Unauthorised repairs or modifications could result in permanent damage to the device and may affect your warranty coverage and regulatory authorisations. Pixel Stand (2nd gen) should only be repaired by Google or a Google authorised service provider. Contact customer service for authorised service. For online help and support, visit g.co/pixelstand2/help.
For customer service in Australia, call 1-800-884-355. If you send your Pixel Stand (2nd gen) in for service, you might receive a replacement in place of your original device. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. If the goods are capable of retaining user-generated data then the repair or replacement may result in loss of the data.
Regulatory information
Regulatory information, certification and compliance marks specific to Pixel Stand (2nd gen) can be found on the bottom of your Pixel Stand (2nd gen).
EMC compliance statement
Important: This device and its power adaptor have demonstrated electromagnetic compatibility (EMC) compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions and other electronic devices.
Regulatory information: United States
FCC regulatory compliance
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by Google could void your authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
- These devices may not cause harmful interference.
- These devices must accept any interference received, including interference that may cause undesired operation.
Model number: G5SPY
US responsible party:
Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043
Contact: g.co/pixel/contact
Regulatory information: Canada
Industry Canada, Class B
This device complies with ICES-003 Class B limits.
This device complies with ISED licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference; and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'ISDE Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:
- l'appareil ne doit pas produire de brouillage, et
- l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
IC Radiation Exposure Statement:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.
Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20cm de distance entre la source de rayonnement et votre corp.
Regulatory information: United Kingdom
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Hereby, Google LLC declares that radio equipment type: G5SPY is in compliance with Radio Equipment Regulation 2017. The full declaration of conformity may be found at g.co/pixel/conformity. |
Product wireless information
| Frequency | Power |
|---|---|
| Wireless power transfer (112–148.5 kHz) | < 14 dBuA/m |
Radio frequency interference
Google is not responsible for any radio or television interference caused by unauthorised modification of these devices or accessories, or by the substitution or attachment of connecting cables and equipment other than that specified by Google. The correction of interference caused by such unauthorised modification, substitution or attachment is the responsibility of the user. Google and its authorised resellers or distributors are not liable for any damage or violation of government regulations that may arise from the user failing to comply with these guidelines.
RF Exposure Information (MPE)
This device meets the relevant statutory requirements and the International Commission on Non-Ionising Radiation Protection (ICNIRP) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.
Importer:
Google Commerce Limited UK establishment
Belgrave House, 76 Buckingham Palace Road, London, SW1W 9TQ
Waste Electrical and Electronic Equipment (WEEE) regulations
| The WEEE symbol to the left means that according to local laws and regulations your product should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for safe disposal or recycling. The separate collection and recycling of your product and its electrical accessories will help conserve natural resources, protect human health and help the environment. |
External power supply efficiency test summary for Statutory Instrument 2010 No. 2617, The Ecodesign for Energy-Related Products and Regulations
|
Information published |
Value and precision |
Unit |
|
Manufacturer’s name or trademark, |
Google LLC |
- |
|
Model identifier(s) |
G70KK |
- |
|
Input voltage |
230 |
V ~ |
|
Input AC frequency |
50 |
Hz |
|
Output voltage |
For USB PD-enabled devices: |
V ⎓ |
|
Output current |
For USB PD-enabled devices: |
A |
|
Output power |
For USB PD-enabled devices: |
W |
|
Average active efficiency |
82.9 |
% |
|
Efficiency at low load (10%) |
78.4 |
% |
|
No-load power consumption |
0.03 |
W |
Regulatory information: European Union
EU compliance notice
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Hereby, Google LLC declares that radio equipment type: G5SPY is in compliance with Directive 2014/53/EU (Radio Equipment Directive). The full Declaration of Conformity may be found at g.co/pixel/conformity. |
Frequency bands and power
European Union, United Kingdom
Data given here is the maximum radio-frequency power transmitted in the frequency band(s) in which the radio equipment operates.
Product wireless information
| Frequency | Power |
|---|---|
| Wireless power transfer (112–148.5 kHz) | < 14 dBuA/m |
RF exposure information (MPE)
This device meets the EU requirements and the International Commission on Non-Ionising Radiation Protection (ICNIRP) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.
Radio frequency interference
Google is not responsible for any radio or television interference caused by unauthorised modification of these devices or accessories, or by the substitution or attachment of connecting cables and equipment other than that specified by Google. The correction of interference caused by such unauthorised modification, substitution or attachment is the responsibility of the user. Google and its authorised resellers or distributors are not liable for any damage or violation of government regulations that may arise from the user failing to comply with these guidelines.
Waste Electrical and Electronic Equipment (WEEE) directive
|
The WEEE symbol to the left means that according to local laws and regulations your product should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for safe disposal or recycling. The separate collection and recycling of your product and its electrical accessories will help conserve natural resources, protect human health and help the environment. |
External power supply efficiency test summary for Commission Regulation (EU) 2019/1782
|
Information published |
Value and precision |
Unit |
|
Manufacturer’s name or trademark, |
Google LLC |
- |
|
Model identifier(s) |
GLE6S, G70KK |
- |
|
Input voltage |
230 |
V ~ |
|
Input AC frequency |
50 |
Hz |
|
Output voltage |
For USB PD-enabled devices: |
V ⎓ |
|
Output current |
For USB PD-enabled devices: |
A |
|
Output power |
For USB PD-enabled devices: |
W |
|
Average active efficiency |
82.93 |
% |
|
Efficiency at low load (10%) |
78.4 |
% |
|
No-load power consumption |
0.03 |
W |
RoHS compliance
This product is in compliance with Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011, on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS) and its amendments.
REACH
REACH (Registration, Evaluation, Authorisation and Restriction of Chemicals, EC No. 1907/2006) is the EU chemical substances regulatory framework. Google complies with all requirements of the regulation and we are committed to providing our customers with information about the presence of REACH Substances of Very High Concern (SVHCs). For information, you can contact Google at Env-Compliance@google.com.
Manufacturer info.
Manufacturer: Google LLC 1600 Amphitheatre Parkway Mountain View, CA, USA 94043
Importer info.
Importer: Google Commerce Limited, 70 Sir John Rogerson’s Quay, Dublin 2, Ireland
Regulatory information: Singapore
|
Complies with |
Regulatory information: Japan
This is a Class B equipment. Although this equipment is intended for use in a residential environment, it could cause poor reception if used near a radio or a television receiver. Please follow instructions in the instruction manual.
VCCI-B
Regulatory information: India
Recycling, e-waste management and handling statement
|
In India, this label indicates that this product should not be thrown away with household waste. It should be deposited at an appropriate facility to allow recovery and recycling. |
Google declares that your Pixel Stand (2nd gen) has been designed and manufactured in compliance with E-Waste (Management) Rules, 2016 (hereafter 'the Rules'), and is specifically in compliance with Rule 16 (1) on the reduction in the use of hazardous substances in the manufacture of electrical and electronic equipment and their maximum allowed concentrations by weight in the homogenous materials (except for the exemptions listed in schedule II).
Improper handling, disposal, accidental breakage, damage or improper recycling of e-waste may present risks, including, but not limited to, fire, explosion and/or other hazards, and uncontrolled waste disposal which may be detrimental to/have adverse effects on the environment as it prevents reuse of resources. Some e-waste may contain hazardous chemicals which, if disposed of improperly, may make water, soil and other natural resources toxic. Improper disposal may cause harm to plant, animal and human life.
Regulatory information: Taiwan
Taiwan NCC regulatory compliance
取得審驗證明之低功率射頻器材，非經核准，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。低功率射頻器材之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。前述合法通信，指依電信管理 法規定作業之無線電通信。低功率射頻器材須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
Taiwan RoHS
|
Equipment name: Wireless charger, Type designation: G5SPY |
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單元\ Unit |
限用物質及其化學符號 Restricted substances and their chemical symbols |
||||||
| 鉛Lead (Pb) |
汞Mercury (Hg) |
鎘Cadmium (Cd) |
六價鉻 Hexavalent chromium (Cr+6) |
多溴聯苯 Polybrominated biphenyls (PBB) |
多溴二苯醚 Polybrominated diphenyl ethers (PBDE) |
||
| 外殼 Enclosure | O | O | O | O | O | O | |
| 電子元件 Electronic component | — | O | O | O | O | O | |
| 連接器 Connector | — | O | O | O | O | O | |
| 電路板 PCB | O | O | O | O | O | O | |
| 變壓器 Transformer | O | O | O | O | O | O | |
| 塑膠件 Plastic components | O | O | O | O | O | O | |
| 包裝 Packaging | O | O | O | O | O | O | |
| 其它 Other | O | O | O | O | O | O | |
|
備考1.〝超出0.1 wt %〞及〝超出0.01 wt %〞係指限用物質之百分比含量超出百分比含量基準值。 備考2.〝O〞係指該項限用物質之百分比含量未超出百分比含量基準值。 備考3.〝－〞係指該項限用物質為排除項目。 |
|||||||
|
Equipment name: Power adaptor, Type designation: G9BR1 |
|||||||
單元\ Unit |
限用物質及其化學符號 Restricted substances and their chemical symbols |
||||||
| 鉛Lead (Pb) |
汞Mercury (Hg) |
鎘Cadmium (Cd) |
六價鉻 Hexavalent chromium (Cr+6) |
多溴聯苯 Polybrominated biphenyls (PBB) |
多溴二苯醚 Polybrominated diphenyl ethers (PBDE) |
||
| 外殼 Enclosure | O | O | O | O | O | O | |
| 電子元件 Electronic component | — | O | O | O | O | O | |
| 連接器 Connector | — | O | O | O | O | O | |
| 電路板 PCB | O | O | O | O | O | O | |
| 顯示 Display | O | O | O | O | O | O | |
| 電池 Battery | O | O | O | O | O | O | |
| 包裝 Packaging | O | O | O | O | O | O | |
| 其它 Other | O | O | O | O | O | O | |
|
備考1.〝超出0.1 wt %〞及〝超出0.01 wt %〞係指限用物質之百分比含量超出百分比含量基準值。 備考2.〝O〞係指該項限用物質之百分比含量未超出百分比含量基準值。 備考3.〝－〞係指該項限用物質為排除項目 |
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Limited warranty
The limited warranty is also available in the Google Hardware Warranty Centre.
Pixel Stand (2nd gen), G logo, Google and Android are trademarks of Google LLC.