- Check if you reset the device to factory settings or applied changes to the current software.
- If you have, update your device’s software or firmware settings.
- To update your device:
- On your device, go to Settings.
- Tap About phone.
- Tap System update.
- Check for updates.
- To update your device:
- If you have, update your device’s software or firmware settings.
- Update the Google Pay app to the latest version:
- On your mobile device, go to the Play Store or App Store.
- In the search bar, enter:
Google Pay
. - Update to the latest version.
- Make sure that the SIM card is active on your device when you add a form of payment.
- Stay online through mobile data instead of Wi-Fi.