On Google Maps, you can write reviews for places that you visit. You can also leave info or post photo or video updates about a place, like if it’s quiet and romantic or if it’s under renovation.
Important: To keep policy violators off Google Maps, we moderate user reviews and related content. Any violations that we find are subject for review and removal.
Learn more about Google Maps' user-generated content policy and learn more about prohibited and restricted content and behaviours.
About public info
All reviews are public and anyone can find what you add. You’re unable to add an anonymous review.
Here's some more info that others can find when you write a review:
- The name on your About me page.
- Other photos and videos that you added to Google Maps, and the location info that's attached.
- Reviews you wrote on Google Maps.
Tip: If you’re a Local Guide, you can get points when you add photos and videos to Google Maps. Learn how to provide high quality reviews and photos.
Add a rating or review
To help you share an experience, or help others choose or make a better decision, you can add ratings or reviews.
Before you add a rating or review, make sure that you follow the content policy. Reviews and ratings may be removed from the page, and in most cases, they are removed for policy violations like spam or inappropriate content.
We don't reinstate reviews that were removed for policy violations. These removal measures help to make sure that reviews on Google properties are relevant, helpful and trustworthy. Learn about prohibited and restricted content for reviews.
- On your computer, sign in to Google Maps.
- Search for a place.
- On the left, scroll and click Write a review.
- To score the place, click the stars. You can also write a review.
Your review shows up in Google Maps until you take it down. After your review is published, you can edit it or change the rating and pictures that you included.
Find and share your reviews
- On your computer, open Google Maps.
- In the top left, click Menu
.
- Click Your contributions.
- To find places that you’ve reviewed, click Reviews.
- To find suggestions of places to review, click Contribute.
- To share a review, at the bottom of the review, tap Share
.
.Edit or delete your review
- On your computer, open Google Maps.
- In the top left, click Menu
- Click Your contributions
Reviews.
- Next to the review that you want to edit or delete, click More
.
- Select Edit review or Delete review and follow the on-screen steps.
Reviews.
.Tip: If you edit your review, the date of when the last edit was made will show up as the review's post date.
Read and react to other people’s reviews
Read other people's reviews
The reviews and ratings that you find in Google Maps were added by other users.
Tip: The date on a review is the date when it was published.
- On your computer, open Google Maps.
- Search for a place.
- Below the place’s name, you can find a rating.
- To read reviews, on the right of the rating, click the number of reviews.
To read reviews in another language.
- On your Google Account, go to your languages settings.
- On the right, click Edit
and select a language.
-
Reload Google Maps and check the review again.
Reply to a review of your business
When you open your Business Profile on Google Maps on your computer, you can reply to individual reviews.
Tip: To reply to reviews, you must verify your business profile.
To reply to reviews from your Business Profile on Google Maps:
- On your computer, open Google Maps.
- Enter your business name. Then click Search
or hit Enter.
- On your business profile, scroll to 'Reviews'.
- To reply to a review, click Reply.
Mark a review as helpful
- On your computer, open Google Maps.
- Search for a place.
- Below the place’s name, click the number of reviews.
- To mark a review helpful, click Helpful
. The author is notified but your name and info aren’t shown. The total number of helpful votes is shown.
Tips:
- To remove your vote, tap the icon again.
- If the review is illegal or violates Google policy, you can report a review.
- Anyone can react to your content whether they follow you or not.
Report a review
You can’t contact someone who left an inappropriate review, but you can request that Google remove it. Reviews are taken down if others label them as inaccurate or if they don’t comply with Google’s review policies.
- On your computer, open Google Maps.
- Find the review that violates Google's review policies.
- Next to the review, click More
- Select the reason why you want to report the review.
Tip: If you’re a business owner, you can request to remove reviews from your Business Profile on Google