Flag inappropriate user profiles

This policy has been updated. You can find the current policy here.

Profiles of users who are contributing false information, uploading offensive content or taking other abusive actions that violate Google's content policies can be flagged for review. See the instructions below to flag user profiles who are contributing policy violating content on Google Maps.

Before you start

  • Check the policy. Only flag user profiles that contribute content that violates Google policies. Don't flag users that contribute content that you don't like but is still factually accurate and relevant. Google doesn't get involved when merchants and customers disagree about facts, since there's no reliable way to discern who's right about a particular customer experience. Read the policy before flagging user profiles.
Be patient. It can take several days for a profile to be assessed.

Flag inappropriate user profiles

You can flag user profiles who are contributing policy violating content for removal from Maps using a mobile device.

Android

To flag a user profile using the Google Maps Android app:

  1. Open the Google Maps Android app.
  2. Find a contribution from the profile that you’d like to flag.
  3. Tap on the user name of the profile.
  4. Tap More and then report profile.

iOS

To flag a user profile using the Google Maps iOS app:

  1. Open the Google Maps iOS app.
  2. Find a contribution from the profile that you’d like to flag.
  3. Tap on the user name of the profile.
  4. Tap More and then report.

 

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