Get 2 years of data and texting with the purchase of your Pixel Watch 3 from Google Store

Get 2 years of data for your smartwatch on us when you buy any Pixel Watch 3 (LTE) from Google Store.¹ To activate this service, you will receive a unique activation link via the email address you provided at checkout.

Note: Current Google Fi Wireless customers don’t need to redeem the offer for Pixel Watch LTE data on us. Data, texting, and calling for your wearables are already included with any plan. To use this benefit, refer to Use your Google Pixel or Samsung Galaxy watches with Google Fi.

Eligibility

Google Pixel Watch 3 LTE purchased in the United States¹ (except Alaska) on Google Store online or in-store from August 13, 2024 or later are eligible to redeem 2 years of data and texting service.

What’s included

4G data speed
- Get up to 500 MB of data per month. After reaching the data limit, the speed will slow to 256 kbps. Data usage is capped at 1 GB per month and roaming is not supported.
Texting
- Texting syncs your watch with your phone using the Google Messages app over the internet, which allows your watch to send and receive texts using your current phone number and phone’s carrier.
Voice calls are not supported.

Transferability

The benefit cannot be transferred to another device because the activation link is tied to the specific eligible watch that was purchased. The benefit can be transferred to another person by forwarding the unique activation email to them, such as by gifting the watch to another person.

Activation

To activate the benefit, follow the instructions in the email that you receive from Google Fi Wireless. For online orders, the email will be sent to you sometime before the device arrives. For in-store orders, the email will be sent to you shortly after you purchased the device.
- Skip the cellular activation in the initial watch pairing and setup by selecting Not Now.
- On your phone that’s paired with your watch, follow the activation link in the email.
- The Pixel Watch app will open and start the activation process.
You must activate your service within 60 days of shipping to receive the full 2 years of service. The 2 years of service start from the activation date.

Note: After two years of service, your watch will need a standalone data plan from a carrier, such as Google Fi Wireless, for full connectivity. Contact Google Store Support for any questions.

If you’re having trouble activating your device using the activation email, please note that the activation link is specific to the device you purchased (the device’s IMEI). If you bought multiple devices, make sure that the IMEI mentioned in the activation email matches the IMEI displayed in the device settings. You can refer to Find your Pixel Watch IMEI and serial numbers for assistance. If activation issues persist, please reach out to Google Store Support.
If you bought a Pixel Watch 3 LTE in person at the Google Store or your Pixel Watch LTE has arrived but you didn’t receive an email about two years of data from Google Fi Wireless, please reach out to Google Store Support.

Troubleshooting

My data won’t activate

Ensure that you have completed the following steps:

Pair your Pixel Watch 3 LTE with your phone.
Restart your watch and phone.
Open the activation email on your paired phone.
Tap the activation link in the email.
Follow the subsequent steps.

Note: Make sure the IMEI in your activation code email matches the IMEI of your ordered watch, especially if you ordered multiple devices.

You need to be in a ZIP code that offers Google Fi service. Check if you are in an eligible location.

How can I tell if my watch data is working?

In your watch’s settings, you can check which cellular provider your watch is using. It should indicate either “Google” or “Google Fi”.
On your Google Pixel Watch, swipe down tap Settings .
Tap Connectivity Mobile SIM Status.
When you’re out of Bluetooth range of your phone, your watch should activate cellular connectivity and continue to access the internet.

I activated another carrier service, but now I want to redeem my two years of data from the Google Store. What should I do?

On Google Pixel Watch, swipe down then tap Settings .
Tap Connectivity Mobile SIM status
For any eSIM profile not called “Google”, remove the profile by going to Settings Connectivity Mobile Advanced Reset eSIM.
Make sure to deactivate your other carrier service if you pay separately.
If you see a profile called “Google”, do not remove it. That is the profile that gives you 2 years of data and texting.
If you do not see a profile called “Google”, follow the instructions in the email that you receive from Google Fi Wireless.

I received a notification that my watch carrier doesn’t match my phone carrier. What should I do?

You can disregard this notification if you received it.

Does my watch allow me to make calls?

Yes. To begin, pair and configure your Google Pixel Watch with your phone.

Note:

Your watch must be within Bluetooth range of your phone. When they are separated, you are unable to make calls on your watch.
You can’t have two carriers on the watch at the same time.

How does texting work on my watch?

Texting syncs your watch texts with your phone using the Google Messages app over the internet. This allows your watch to send and receive text messages from your phone using your current phone number and phone’s carrier.

Note:

You need to have texting service from your primary carrier on your phone for this to work.
It's not possible to have two carriers on the watch at the same time.
Your watch doesn’t have a separate number. Your texts use the phone number on your phone from your main carrier.
Your phone must be on and connected to the internet.
You don’t need to have the phone and the watch next to each other or connected through Bluetooth.

What if I need to replace my Pixel Watch?

Get in touch with Google Store Support to get support.

Data and Texting for Pixel Watch and Pixel Watch 2

Customers who purchased their Google Pixel Watch in the US from Google Store online during the promotion periods below will still be able to enjoy 2 years of data and texting from the date of activation until the benefit expires.

Google Pixel Watch LTE purchased from September 1, 2023 to October 3, 2023
Google Pixel Watch LTE and Google Pixel Watch 2 LTE purchased from January 7, 2024 to January 31, 2024
After 250 MB of data used per month, the speed will slow to 256kbps.
Data usage is capped at 500 MB per month.
Roaming is not supported.

Contact Us

If you have any questions, please get in touch with Google Store Support.

________________________________________________________________________

1 Get 2 years of data for your smartwatch on us when you buy any Pixel Watch 3 (4G LTE). Data from Google Fi Wireless to power your messaging, navigation, and music on the go. One Google Fi Wireless data offer per purchase of Pixel Watch 3 41mm with 4G LTE or Pixel Watch 3 45mm with 4G LTE. Texting at no extra cost, but requires an active wireless phone plan. Voice calling over LTE is not supported. Offer is valid while posted on store.google.com. To redeem the offer, follow instructions in the email from Google Fi Wireless sent after purchase of the watch, and activate data offer within 60 days of shipping (if ordered on store.google.com) or 60 days of purchase (in physical Google Store locations) to receive a full 2 years of service. Activation of offer requires acceptance of the Google Fi Wireless Terms of Service. US residents with US shipping addresses only. Must be 18 years or older. A Google Fi Wireless phone plan is not required. Offer cannot be used with another device, and return of the watch terminates data service. The offer cannot be combined with an existing carrier service plan on the watch or with use of Safety Signal. Data offer is non-renewable at the end of 2-year period. Purchase must be made on Google Store US. Not valid for cash or cash equivalent. Void where prohibited.

Was this helpful?

How can we improve it?