Share a bug report for your Pixel Tablet

You can tell us about an issue with your Pixel Tablet so that our experts can work to fix the same issue for all Pixel Tablets. Although we can't guarantee that we'll reply to you or fix your particular issue, your bug report could help people who use a Pixel Tablet.

Tip: To share the most useful information, submit your bug report right after the issue happens.

Get a support email to share a bug report

To share a bug report with us, reply to the email that you received from the customer support agent that you spoke to. If you haven't spoken to our support team yet, contact us. Learn about different ways to contact us.

Important: Support is available only in countries where we sell Pixel Tablets.

Share a bug report

Step 1: Create a bug report

On your Pixel Tablet, turn on USB debugging and Bug report shortcut:
1. Open your device's Settings app
2. Tap About tablet.
3. At the bottom of the screen, tap Build number seven times. The message 'You are now a developer' appears.
4. In the Settings menu, tap System Developer options.
5. Scroll down to 'Debugging' turn on USB debugging tap OK.
6. Turn on Bug report shortcut.
Reproduce the issue or error message on your tablet.
Immediately after the issue occurs or you get an error message, swipe down from the top of the screen tap Power Bug report.

Step 2: Save the bug report

When your report is ready to share, you'll get a notification on your Pixel Tablet.
Tap the notification OK Drive Save.

Step 3: Send us the bug report

In Gmail, open the email from the customer service agent and tap Reply.
At the top right, tap Attachment My Drive.
Find and choose your saved bug report file.
Tap Select Send .
From the Drive dialogue box that appears, tap More options Anyone with the link Send.
Open the Drive app and find the bug report file that you sent. To turn on link sharing for the file, tap More Manage access.
Under 'General access', tap Change Restricted Anyone with the link.

Tip: If you don't turn on link sharing, the file will be locked and not accessible for review.

After you confirm that we've received the report, you can turn off Link sharing:

Go to Manage access.
Under 'General access', tap Change Anyone with the link Restricted.

Step 4: Turn off developer mode on your Pixel Tablet

Open your device's Settings app
Tap System Developer options.
At the top, turn off Use developer options.

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