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Find answers to frequently asked questions about the Google Pixel Tablet

Find answers to frequently asked questions about the Pixel Tablet, the Charging Speaker Dock, Hub Mode and available accessories.

Purchase and warranty information

Where can I buy the Pixel Tablet?

The Pixel Tablet and Charging Speaker Dock are both available for purchase in the following countries:

  • United States (US)
  • United Kingdom (UK)
  • Australia (AU)
  • Canada (CA)
  • Denmark (DK)
  • France (FR)
  • Germany (DE)
  • Italy (IT)
  • Japan (JP)
  • Netherlands (NL)
  • Norway (NO)
  • Spain (ES)
  • Sweden (SE)

Buy now

Are the Pixel Tablet and its accessories available for purchase in physical Google Store locations?
Yes, the Pixel Tablet and its accessories are available in all physical Google Store locations. Learn how to visit the Google retail shop in person.
Is the Pixel Tablet available from other retailers?
Yes, the Pixel Tablet is available from other retailers. Please check your local shops for availability.
What's the warranty period for the Pixel Tablet and Charging Speaker Dock?
  • One year: US, CA, JP
  • Two years: UK, EU, AU

If your Pixel Tablet or Charging Speaker Dock becomes defective through no fault of your own, you may be able to return it for replacement. Accidental damage isn't covered under warranty. Learn how to file a warranty claim for your Pixel Tablet.

Can I purchase device protection for the Pixel Tablet, in addition to the warranty?
Yes. You can purchase Preferred Care for the Pixel Tablet and the Pixel Tablet with Charging Speaker Dock. Learn how to get Preferred Care from the Google Store.

Features

What's the operating system and OS update policy of the Pixel Tablet?
The Pixel Tablet runs on Android OS. The OS update policy for the Pixel Tablet comes with:
  • Software version updates for at least three years.
  • Pixel security updates for at least five years from when the device first became available on the Google Store in the US. Updates may also include feature drops and other software updates.

Learn more about when you get software updates on your Pixel Tablet.

I just got a Google Pixel Tablet. How do I set it up?
To set up your tablet, turn it on and connect it to a Wi-Fi network, then follow the on-screen instructions.
Can I stream videos on the Pixel Tablet?
Yes. You can stream videos from your favourite apps, including YouTube, Disney+, HBO Max, Hulu and more. The Pixel Tablet also comes with Google TV. Learn how to watch TV, movies and videos on your Pixel Tablet.
Can I cast music and videos from my phone to the Pixel Tablet?
Yes. If your Pixel Tablet is attached to a Charging Speaker Dock, you can cast music and videos to it from a different device, like a phone. Learn how to cast media to or from your Pixel Tablet.
Does Gemini work on Pixel Tablet?

Yes, when you download the Gemini mobile app and set it up as your primary assistant, it will replace Google Assistant when your tablet is unlocked. Your Pixel Tablet will continue to use Google Assistant when locked, including when in Hub Mode. Learn more about Gemini and how it works.

Important:

Are the Pixel Tablet, Charging Speaker Dock and Pixel Tablet Case waterproof or water-resistant?
No. The Pixel Tablet, Charging Speaker Dock and Pixel Tablet Case aren't water-resistant or waterproof. Liquid damage voids the limited warranty. Learn how to properly clean your Pixel Tablet, Charging Speaker Dock and accessories.
Are the Pixel Tablet, Charging Speaker Dock and Pixel Tablet Case dustproof?
No. The Pixel Tablet, Charging Speaker Dock and Pixel Tablet Case aren't dustproof.

Accessories

Are the Pixel Tablet and its accessories available for purchase in physical Google Store locations?

Yes. Check the Google Store for all Pixel Tablet accessories, including:

  • Charging Speaker Dock: You can purchase a Pixel Tablet that comes with a Charging Speaker Dock. Docks are also available to purchase separately if you purchased a Pixel Tablet without a dock or want more than one dock in your home.
  • Pixel Tablet Case: The Pixel Tablet Case is sold separately. It's designed to protect your tablet and has an attached ring stand so that you can prop up your tablet when it's not attached to a dock. You can also dock and charge your Pixel Tablet without removing the case.

We also offer accessories from our Made For Google partners, including a dock-compatible case, a folio case and screen protector.

Can I use the Charging Speaker Dock as a standalone smart speaker?
No. The Charging Speaker Dock can't be used as a standalone smart speaker.
Does the Pixel Tablet have additional docking options or a wall mount?

No. Only the Charging Speaker Dock can be used to dock your Pixel Tablet. 

To prop up your Pixel Tablet without a Charging Speaker Dock, you can use the Pixel Tablet Case. Learn more about the Pixel Tablet Case.

To charge your Pixel Tablet when it's away from its dock, use a USB-C cable and power adaptor to plug your tablet into a wall socket. Learn how to charge your Pixel Tablet.

Can I use a Bluetooth keyboard or stylus with the Pixel Tablet?
Yes. You can use a third-party Bluetooth keyboard as an alternative to the on-screen keyboard. The Pixel Tablet is also compatible with third-party USI 2.0-compliant styluses.
Why doesn't my Charging Speaker Dock have a USB-C® connector?
The Charging Speaker Dock requires a minimum power level to deliver a good audio experience to users. If you purchase a Pixel Tablet that comes with a dock, a power supply is included to help ensure this.

Smart home and Hub Mode

What is Hub Mode?

Your Pixel Tablet goes into Hub Mode automatically when it's locked and attached to a Charging Speaker Dock. You can enable Assistant features in Hub Mode to get features like the home panel, a digital photo frame, hands-free help from Google Assistant and more. Learn how to use Google Assistant in Hub Mode on your Pixel Tablet.

Learn more about Hub Mode features:

How can I tell when my Pixel Tablet is in Hub Mode?
To put your Pixel Tablet into Hub Mode, you need to attach it to a Charging Speaker Dock and lock the tablet. An animation with a sound effect will play when the tablet is successfully docked.
To verify that your tablet is docked, you can also open the Settings app Settings app and then tap Hub Mode and then Dock settings and then check for the word 'Docked' under 'Dock connected state'.
How do I add compatible smart home devices to my Pixel Tablet?

You can set up smart home devices in the Google Home app to control them on your Pixel Tablet. Learn how to set up Google devices in the Google Home app.

Once your smart home devices are set up, you can use your voice, the Google Home appGoogle Home app or the home panel to check and control smart devices in your home. Learn how to set up the home panel on your Pixel Tablet.
Does the Pixel Tablet have a Nest Cam?
No. The Pixel Tablet's front and rear cameras don't have the home monitoring features of the Nest Hub or Google Nest camera. Learn more about the differences between Pixel Tablet and Nest Hub Max.

Hardware, specifications and compatibility questions

Does the Pixel Tablet support SIM cards for mobile data?
No. The Pixel Tablet doesn't support mobile data or SIM cards.
To access the Internet away from Wi-Fi, you can connect your tablet to your phone's hotspot. Learn how to connect your Pixel Tablet to a hotspot.
Does the Pixel Tablet support SD cards? Can I expand its storage?
The Pixel Tablet doesn't have an SD card slot, but if you run out of internal storage and cloud storage, extra cloud storage options are available.
Can I make phone calls on the Pixel Tablet with a mobile data plan?
The Pixel Tablet doesn't support mobile data plans, and doesn't have native dialling app. To make a call on your tablet, you can use the Google Meet app Meet appLearn how to use Google Meet to make calls with your Pixel Tablet.
How long does the Pixel Tablet battery last for?

Your Pixel Tablet's battery life depends on a number of conditions, including display brightness and which apps you're using. When your tablet isn't charging, its battery can last up to 12 hours when you stream media or watch video (or longer if you're doing less intensive activities). If you attach your Pixel Tablet to a Charging Speaker Dock when it's not in use, you'll rarely notice issues with battery life.

Learn more about the Pixel Tablet's battery and other technical specifications.

Does the Pixel Tablet support multiple Voice Match profiles?
Voice Match profiles for multiple users on the Pixel Tablet aren't supported at this time. However, you can let guests speak to Google Assistant and stream media hands-free. Learn how to let guests and children use Google Assistant on your Pixel Tablet.
Does the Pixel Tablet have haptic feedback?
No. The Pixel Tablet doesn't support haptic feedback.
Is face authentication supported on the Pixel Tablet?
Face authentication isn't supported on the Pixel Tablet. For secure access to your tablet, you can set up Fingerprint Unlock. Learn how to set up a fingerprint, PIN, pattern or password on your Pixel Tablet.

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