How much does Nest Aware cost after the 12 months of free service?
After the 12 free months of Nest Aware, you can continue to subscribe to Nest Aware starting $6/month for all Nest Cameras, speakers and displays in one business address.
I already have the Google Nest cameras and digital displays. Am I eligible for the free one-year subscription?
At this time, the Google Storefront Kit is not modifiable - you will be able to obtain the Google Storefront Kit and the 12 months of free Nest Aware for the Google Storefront Kit
I don’t need the digital displays, but I do need the cameras. Can I subscribe to one and not the other?
At this time, the Google Storefront Kit is not modifiable - you will receive the full kit.
What happens if I cannot afford the subscription service after year one?
After the 12 free months of Nest Aware, you will have access to the features that do not require Nest Aware subscription service. See here for the camera capabilities available without Nest Aware. You will have to begin paying for Nest Aware if you want to continue using the features from Nest Aware.
My digital display or camera is not working properly? Who do I contact for technical support?
If you have any questions or issues related to your Google Storefront Kit products, please check out this site or contact the Google Nest Product Support team here.
What happens if the equipment breaks during year one or after?
Google standard warranties for each product apply. See here for more details.
I have two storefronts, can I apply for both of them?
At this time, the program is limited to one Google Storefront Kit per business. Business owners that own multiple businesses are only qualified to participate through one of their businesses.
I would like two displays instead of the camera. Is it possible to customize the kit?
At this time, the Google Storefront Kit is not modifiable - you will receive the full kit.
Is this program limited to businesses operating in Louisiana?
Yes. Only businesses operating storefronts, food trucks, commercial office spaces, or customer-accessible home offices in Louisiana are eligible.