Search & view customers

On the Customers page in the Partner Sales Console, you can review the following information for each of your customers.

Column	Description
Name	Click a customer's name to view their account.
Domain	The customer's primary domain. For Google Workspace customers, the domain name isn't synchronized with the customer's Admin console. If the customer changes their domain in the Admin console, update the customer's contact information in the Partner Sales Console.
Subscriptions	The number of subscriptions and their status.
Renewal date	(Not shown if you resell only Google Cloud) Lists the subscription with the earliest renewal date. Uses UTC time zone (-7 PT and -4 ET). Subscriptions on a Flexible Plan and Google Cloud subscriptions don't have a renewal date.
Creation date	Date the customer was added.
Products	Product logos representing a customer’s subscriptions.
License usage	Number of licenses used and the license cap.
Billing account regions	The regions associated with the billing accounts used to pay for the customer’s subscriptions.
Billing account currencies	The currencies associated with the billing accounts used to pay for the customer’s subscriptions.

 

Change the columns that display for customers

The customer Name and Domain columns always display.

1. Sign in to the Partner Sales Console.
2. Go to Customers and click Customize columns .
3. Check or uncheck the columns to display and click Apply.

Search, filter, & sort customers

	Search by customers' name and domain.
	Filter by renewal date, subscription status or SKU (doesn't apply to Google Cloud subscriptions), payment plan, suspension reason, billing account region, billing account currency, and license threshold. Click Save filters to save your filters.
	Sort information by clicking Name, Domain, or Renewal date.

Switch between customer accounts

You can also easily search and switch between customer accounts. When you're on a customer's account page, click the customer's name and enter another customer name or domain.

Review subscription status

For Subscriptions, you can review a customer’s subscriptions and their status.

Status	Description
Suspended	Suspended until the Terms of Service is accepted. Subscription trial period ended. Reseller suspended the subscription.
Active	Paid subscription or subscription in free trial period.
Complete	Subscription expired without renewal.
<empty>	Customer account with no subscriptions.

To view the reason for a suspension, click the customer name and then the suspended subscription.