In the Partner Sales Console, you can manage private offer plans from build partners of Google Cloud Marketplace apps. With a private offer plan, a build partner offers a discount as an incentive to partners who resell their products. You can then create a private offer for your customer to give discounts on the build partner's products.
Review & accept private offer plan from build partner
Requires having the Google Cloud Reseller Administrator or the Marketplace Order Specialist role. For details, go to Assign Google Cloud reseller roles & permissions.
When a build partner creates a private offer plan, you are notified in the Partner Sales Console.
- Sign in to the Partner Sales Console.
- Click Private offer plans.
Tip: To view pending offers, you can also click Alert
.
- For Pending acceptance, click a private offer plan to review the details.
For details, go to Information in private offer plan (later on this page).
- Choose an option:
- To accept the plan, at the top, click Accept
Confirm acceptance.
- To reject the plan, at the top, click Reject, select a reason for the rejection, and then click Confirm rejection.
- To accept the plan, at the top, click Accept
- (Optional) To view the history of a plan, click the name of a private offer plan, then scroll down to review the information in Key events.
- (Optional) To view the history of a plan, click the name of a private offer plan, then scroll down to review the information in Key events.
Information in private offer plan
The information you get in your Partner Sales Console about the private offer plan depends on the pricing model selected by your build partner.
| Private offer plan | Description |
|---|---|
| Build partner | Name of build partner |
| Contact name Contact email |
Build partner contact name and email address |
| Plan name | Name of build partner's plan |
| Plan ID | Unique ID of plan |
| Status | Status of plan:
|
| Acceptance due date | The date the plan must be accepted |
| Scope and duration | Description |
| Scope | Use with one or multiple customers |
| Start date End date |
The plan's start and end date |
| Billing account Subaccount |
Billing account (for multi-use plans) or subaccount (for single-use plans) |
| Customer | Customer's organization name where the plan's subaccount is assigned |
| Notes to reseller | Notes from build partner about plan |
| Product and pricing | Description |
| Product | Name of product |
| Plan | Information about product |
| Pricing model |
|
| Feature list | List of product features |
| Proration |
|
| Payment amount & schedule | Details of payment amount and frequency of payment |
| Offer duration | How long the offer is available |
| Partner discount on flat fee Partner discount on commitment |
Percentage amount of discount from build partner to reseller (doesn't apply to usage portion) |
| Commitment discount | Percentage amount of commitment discount |
| Usage discount | Percentage amount of usage discount |
| Offer settings | Private offer settings, such as the following:
|
| Total flat fee Total commitment Total discounted commitment |
Total cost of the offer over its entire term (excluding any usage portion) |
| Total wholesale cost | Total flat fee or commitment cost of the offer over its entire term, including the partner discount on flat fee or commitment, and commitment discount (if applicable) |
Create private offer for customer
After you review the private offer plan from the build partner, you can create a private offer for your customer.
Requires having the Google Cloud Reseller Administrator or the Marketplace Order Specialist role. For details, go to Assign Google Cloud reseller roles & permissions.
- Sign in to the Partner Sales Console.
- Click Customers, then click the customer that you want to create the offer for.
- Click Private offers
- Next to the product that you want to choose, click View options or Select.
- Next to the plan that you want to use, click Use this plan.
Tip: To get more information on a plan, click View plan.
- Complete the following information:
- Customer
- Seller
- Product configuration and pricing
- Click Continue.
- Review the offer and click Create private offer.
- Copy the offer URL, email it to the customer, and then click View offer.
The status of the private offer in the Partner Sales Console changes to Pending acceptance. Your customer can review the offer using the URL.
Extend the deadline or cancel an offer
If you want to give your customer more time to accept an offer and you don't need to modify other parts of the offer, you can extend the acceptance deadline. You can also withdraw a pending offer that you have already sent to a customer.
- Sign in to the Partner Sales Console.
- Click Customers
- Click More
and choose an option:
- To change the acceptance deadline, click Extend acceptance due date and select a new date. The date must be within the validity period of the private offer plan.
- To withdraw an offer, click Cancel offer and optionally add a reason for canceling the offer (the reason is displayed only to your team and isn’t visible to the customer).
- Click Save.
Review a private offer
You are notified in the Partner Sales Console when a customer accepts a private offer. To review, click Alert .
To review the status of a private offer:
- Sign in to the Partner Sales Console.
- Click Customers
- Review the status. Offers can be:
- Published—You published the offer but the customer has not accepted.
- Accepted—The offer has been accepted but hasn’t started.
- Active—Offer has started.
- Expired—The specified due date for acceptance has passed without the customer accepting the offer.
- Ended—Offer was accepted, became active, and passed its end date.
- Canceled—You withdrew the offer.
Archive a private offer
You can move active, expired, canceled, ended, or unavailable private offers from the Main view to the Archived tab. Even after archiving, you can access and manage your private offers in the Archived tab.
- Sign in to the Partner Sales Console.
- Click Customers
- Click More
- (Optional) To remove the offer plan from the archive, click More