Turn Meet legacy calling on or off for your users without impacting additional services

As an IT admin for your organization, you can turn off Google Meet legacy calling for your users. You might want to do that because Meet legacy calling (what used to be called "Duo calling") isn't compliant with Google core services requirements. Turning off Meet legacy calling doesn't turn off the Meet service in general, so your users can still create and join non-legacy Meet meetings and calls unless you turn those off separately.    

To use legacy services, both the additional Google services without individual control setting and the legacy services setting need to be switched on.

Meet meetings vs Legacy Meet calls

Turn Meet legacy calling on or off

If you turn Meet legacy calling off, your users can still create or join non-legacy Meet calls and meetings.

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsGoogle WorkspaceGoogle Meet.
3. Click Meet video settings.
4. (Optional) To apply the setting only to some users, at the side, select an organizational unit (often used for departments) or configuration group (advanced). Show me how

   Group settings override organizational units. Learn more

5. Click Legacy Services and check or uncheck the Users can make or receive legacy (Duo-type) calls and send video messages box.
6. Click Save. Or, you might click Override for an organizational unit.

   To later restore the inherited value, click Inherit (or Unset for a group).

   Changes can take up to 24 hours but typically happen more quickly. Learn more

Related topics

• Google core service requirements
• Turn off Meet meetings and calls for your organization
• Google Duo is Google Meet
• Turn on or off additional Google services